Week 3 · 3.5 h pre-work · 4 h applied

Leading & Executing

Handle real conflict in role, clarify a junior engineer's remit, negotiate a supplier contract, and plan quality where defects are safety events.

Story beat

Khalid Mansour wants to move the launch date up and starts pressuring Priya's team directly. Sam is unsure of his role on the firmware side. The hardware supplier contract needs to be negotiated.

Milestone

Conflict resolution log, signed supplier agreement, clarified team roles.

ECO tasks

People T2, T3, T4 (execute), T6; Process T5, T7

Lessons

Pre-work · 50 minConflict sources and resolution strategiesDiagnose the source and stage before you choose a technique — the single most tested habit.
Pre-work · 40 minLeadership styles and servant leadershipMatching style to team maturity — and what to do with a capable but unsure engineer.
Pre-work · 50 minProcurement and contract typesFixed price, cost reimbursable, T&M — and who carries which risk in a regulated build.
Pre-work · 40 minQuality planning and cost of qualityPrevention vs. appraisal vs. failure cost when a false negative is a person on the floor.
Applied block · 240 minLive lab: roleplay and negotiationThe Khalid Mansour conflict, the Sam role-clarity conversation, a ground-rule violation on the app team, a supplier negotiation simulation, then Matching + multiple-response drills.